How do I display our own rooms, outlets and specials in the app?
You will get access to a CMS (content management system) where you can upload your images and descriptions and set start expiration dates. Deals will only be shown in the app within the expiration dates.
How can I find out how many loyalty points were collected and redeemed?
The web front-end we offer provides for collection and redemption details by customer, period and outlet. Moreover, receipt numbers are tracked when collecting points (if entered). Data can be exported to Excel and analyzed further.
I want to offer the app to my customers, where do I start?
- Download the app from the App Store or Play Store.
- Email us for the authorization codes you need to use in the app.
- Test it out and if you like it subscribe and we will customize the app for your hotel so you can offer your own loyalty program to your customers.
How long does it take to go live with my app?
We will have the app ready to go live in a week after receiving your logo, house-style font and colors, as well as the headline and descriptions you want to use for the app store listings. Of course you also need to upload the images and descriptions of the hotels, outlets and deals to the CMS in order to display content in the app
Can I terminate the subscription any time?
Yes, when you terminate your subscription will expire at the end of the subscription period. Make sure you download the customer and transaction data before your subscription expires.